You may exchange or return any item, excluding sale items. Postage charges to return the products are the responsibility of the customer.  We do not offer refunds (unless manufacturing fault), but we will give you a store credit instead (valid for one year).

If you would like to return/exchange an item please contact Fox & Oak HQ via e-mail at admin@frogsandtoadstools.co.nz within 7 days of receiving your purchase.

You can read our Terms and Conditions here.